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Contacting Support

If you need additional support or have questions not covered in our documentation, please contact our support team at <support@memverge.com>.

To help us resolve your issue as quickly as possible, please provide the following information:

  • A clear description of the problem.
  • The exact steps to reproduce the issue.
  • Any error messages or relevant logs.
  • A description of the troubleshooting steps you've already taken.

For version 1.4.2 and later, please also include a System Log Bundle. You can find detailed instructions on how to download it here.